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F.A.Q.

General

What Style of T-shirts do you offer?
We use a variety of brands, colors, and styles. We carry styles ranging from 6 months old Baby-one piece suits, to ladies fitted tshirts, hoodies, tanktops, up to Men's 6XL. A full list of styles, colors, and sizes can be found under our Pricing page.

Where does our T-Shirt ship from?Items may ship from various locations, depending on stock and fulfillment requirements.
Fulfillments may come from Toronto, Ontario (Canada), Buffalo, New York (United States), Prague (Czechia).
Packages ship via USPS First-Class or USPS Priority to the United States, Canada Post Expedited Parcels (Canada), or SPRING (international).

What method do you use to make the printed T-shirts?
We use Direct To Garment Printing (DTG) to produce your orders.

What brand of shirts do you use?
Crypto YiGuiMen currently uses AlStyle and Gildan brand of t-shirts for our order fulfillment. We use styles AlStyle 1301, 1302, 1309, 1901, 3381, 5301, Gilden 5000L, Fruit of the Loom, and others.

What sizes of T-shirts do you offer?
We currently offers 12 different sizes of t-shirts:
Youth: XSmall, Small and Medium.
Adult: Small to 6 Extra Large.

How do I know if my item shipped?
Order processing can take up to 2 business days, excluding new orders, touch-ups and back-ordered stock.
Each Order # will include the ship date and a tracking number (US-only) to provide to you.

How secure is my personal information and my customers?
Crypto YīGuìMén or cryptoygm.com uses industry standard privacy protection; we don't sell, lease or otherwise distribute any personal customer information.
 

Why doesn't my order have a tracking number?

We will try to provide a tracking number for all out-going orders. Some addresses that cannot be verified through location software, or the use a P.O. Box or military address (APO/FPO), tracking numbers may not be provided.
 

Are there tax on orders?

All Canadian orders are subject to HST (Harmonized Sales Tax) for orders being shipped within Canada.
An HST tax of between 5% - 15% (varying by province) is included to Canadian orders within your shopping cart at checkout.
 

Are all your shirts pre-treated?

Not all of our shirts require pre-treatment. Darker color shirts with specific designs do require an underbase to ensure the design will last longer and not wash off.

The pre-treatment area is the size of our printing area and easily washes off after the first wash.

You will receive a notice inside the package if the pre-treatment is highly visible.

This area could look like a large transparent, or translucent, square or rectangle.

The pre-treated area is a non-toxic water based coating that helps your design last as long as possible.
 

Can I Cancel An Order?

We allow member's to cancel orders before they have been printed.

Every order submitted can be canceled before they have been printed, which can be found under the Order number information page, located under your Order History. This page contains all the details of your order, including live tracking of your orders progress.

To cancel an order, a [Cancel] link will be visible at the top right hand corner of your order. If this link is not available, it will be too late to cancel or make any changes to this order.
 

What is a Product ID?

Each time you place an order on cryptoygm.com, there will be a unique Product ID number. This 7-digit unique number will be used during your ordering process, to let us know which product that you ordered.

This unique Product ID can be found on the the Products page, on the left hand Product ID column.
 

Cancellation, Refunds, & Returns

Please see our return and refund page for full details about our cancellations, refunds and returns.

Reporting a post or topic and Review

For any unanswered mail or post of an issue and submiting a review or a product review. You may post them an cryptoyiguimen.forumotion.asia

A member of our staff will review the situation and take any necessary action.